Create
Log the work that needs to be completed and connect it to the relevant customer and location.
WORKEDGE
Capture the work
Capture the work
as it happens.
Digital work management for businesses that get the job done.
WorkEdge replaces paper job cards and fragmented operational records with a simple mobile application that allows your team to capture work while it is being performed.
Create the job · Complete the work · Capture the evidence · Get the signature · Close the job
Still running your business on paper job cards?
The work gets done, but the paperwork often comes later.
Job cards sit in vehicles. Photographs are stored on technicians' phones. Signatures are missing. Information is sent over WhatsApp. Someone at the office has to follow up, capture the information and prepare the record before the business can move on.
Before WorkEdge
- Paper job cards
- Missing information
- Illegible handwriting
- Photographs on personal phones
- WhatsApp messages used as records
- Delayed paperwork
- Missing signatures
- Repeated data capture
- Office staff chasing technicians
- Customer asking for the job card
- Limited visibility of completed work
- Information only available after the fact
With WorkEdge
- Work captured digitally
- Structured information
- Photographs linked to the work
- Customer confirmation captured electronically
- Completed records available sooner
- Less manual re-capturing
- Better operational visibility
- A clearer history of work performed
- Information captured while it is accurate
The work and the record are created together.
No waiting for paperwork. No re-capturing. No searching through messages.
From job to digital record
WorkEdge brings the operational information about a job together in one structured process.
Assign
Allocate the work to the person responsible for completing it.
Complete
Your team receives and completes the work using the WorkEdge mobile application.
Capture
Record the required information while the work is happening, including supporting photographs and other job information.
Confirm
Capture the customer's acknowledgement and signature where required.
Close
Complete the job from the mobile application.
Record
The completed digital job card becomes an immediate operational record and can be sent electronically to the customer.
Work completed. Record created.
More than a digital job card
Replacing the paper job card is the easiest way to understand WorkEdge, but the real value is what happens to the information. Instead of being scattered across paper, WhatsApp, photographs and phones, WorkEdge creates a structured record of the work.
What was done
The work performed and information recorded against the job.
Who did it
The person responsible for completing the work.
Where it happened
The customer, site and relevant location information.
When it happened
A record of the work as it moves through completion.
What evidence exists
Supporting photographs and information captured as part of the work.
Who confirmed it
Customer acknowledgement and signatures where applicable.
Whether it is complete
Visibility of the status of operational work.
Built for businesses that work beyond the office
WorkEdge is designed for businesses whose people perform work at customer locations, properties, sites or other operational environments.
Field Services
For teams installing, maintaining, repairing or servicing equipment and infrastructure.
Plumbers · Electricians · Telecommunications technicians · Maintenance contractors · Technical support teams
Property and Facilities
For businesses performing property-related work, inspections, maintenance and service activities.
Property managers · Estate and facilities teams · Maintenance companies · Inspection services
Insurance and Claims Support
For operational teams attending properties or customer locations to inspect, repair or document work associated with claims.
Geyser replacements · Damage assessments · Repair services · Supporting field activities
Health and Safety
For organisations that need routine operational checks to be performed and recorded.
Daily inspections · Workplace checks · Toolbox talks · Safety-related activities
Quality and Inspections
For businesses that need evidence that an inspection, check or operational activity was actually completed.
Quality inspections · Site checks · Vehicle inspections · Recurring operational checks
Not every piece of work is a job card
- Complete a customer job
- Inspect a property
- Perform a daily vehicle check
- Complete a health and safety inspection
- Conduct a toolbox talk
- Inspect workmanship
- Record a maintenance activity
- Perform a recurring site check
Someone needs to do something — and the business needs a reliable record that it was done.
Designed for the people doing the work
WorkEdge should not turn your technicians into administrators.
The mobile experience is designed around the operational user who needs to get the job done and move on to the next one.
Capture the information once, at the point where it is created.
- Less paperwork after the job
- Less administration at the office
- Fewer gaps between what happened in the field and what the business knows
Designed for the person running the business too
WorkEdge is particularly suited to owner-managed and growing businesses that have built successful operations without building large administrative teams around them.
You may have technicians, contractors or operational staff working across multiple locations while only a small team manages the business from the office.
You don't necessarily need more administration. You need better visibility.
WorkEdge helps create the operational records needed to understand what is happening across the business without relying on paper trails and constant follow-up.
Why capture the work as it happens?
Because information becomes less reliable the longer you wait to record it.
When the technician is standing at the location:
The information is there
The work is visible
Photographs can be taken
The customer is available
The location is known
The details are fresh
WorkEdge makes that the point at which the business record is created.
Capture once. Use the information throughout the business.
From field work to business information
This is where WorkEdge goes beyond replacing paper.
Every completed job creates structured operational information. Over time, those records can give management greater visibility into the work being performed across the organisation.
Instead of asking
"Where is the job card?"
The business can start asking
"What is our work telling us?"
That creates the foundation for better operational reporting and more informed decision making.
WorkEdge · Digital Work Management
Capture the work as it happens.
Digital Job Cards | Field Work | Inspections | Operational Records
For field services, inspections and operational work.
Turn everyday operational activity into reliable digital records without adding unnecessary administration to the people doing the work.